FAQ's
Q. Why do I need a vehicle tracking system?
A. Vehicle tracking is a proven business tool for effective fleet management. Its use reduces costs and improves the efficiency of the fleet. Through recorded monitoring of journeys and usage, a system can protect against vehicle theft, improve efficiency, especially when drivers may be “on call” and guarantee accurate timesheet recording. If your business is dependent on the efficiency of your fleet, then a tracking solution is essential to remain competitive in your industry.
Q. What are my system requirements for vehicle tracking software?
A. Windows 2000, ME, NT or XP and 2GB of disc space.
Q. In what form does the travel information appear?
A. The software displays the complete route of the vehicle by displaying it on-screen, or the route may be printed out.
Q. Does the system only cover the United Kingdom?
A. No, the system also covers mainland Europe and other areas.
Q. Can the system be set up to alert me of vehicles being taken out of a specified area?
A. Yes, the system has an “Out of Area” alert function which can easily be set up to cater for individual vehicle restrictions.
Q. Will there be any part of the installation which is visible on the vehicle?
A. No, the installation is entirely hidden from view, with the exception of vehicles fitted with an athermic windscreen, where there will just be a small disc-shaped antenna attached to the inside of the windscreen behind the rear view mirror.
Q. How long will it take to fit the system in my vehicles?
A. It will take approximately 1½ hours per vehicle, and this can be carried out at any location in mainland UK.
Q. How much does the system cost?
A. Our pricing policy is completely transparent. Please see the Pricing section for details of our pricing options.
Q. What is your delivery time?
A. We manufacture the product in the UK, and are normally able to deliver and install within 2 weeks of receipt of the confirmed order.
Q. What happens when I change my fleet?
A. We will send our engineers out to remove the tracking system from the old vehicle, and reinstall it in the new one. The charge for this is £115+VAT.
Q. Can I carry out my own installation?
A. We are willing to train our customers' staff or local garage to carry out installation, or to carry out removals/ reinstallations. We would be pleased to discuss this with you.
Q. Are there any hidden costs?
A. No - unlike some systems, our pricing is fixed.
Q. What is the period of the system warranty?
A. The tracking system is covered by a full on-site warranty for the duration of the lease, or for 2 years in the case of a purchase.
